General Questions
All our products are brand new and in perfect condition. Each item undergoes a strict quality control process. We inspect every product before shipping to ensure it is brand new, unworn, and untouched.
The estimated delivery time for expedited shipping is 5-10 days, while standard shipping takes 10-15 days.
After your payment is verified, it takes up to 24-48 hours to process and ship your order. This does not include weekends or holidays.
You will get the tracking number directly to your email about 1-3 business days after shipping with a direct tracking link.
In order to exchange a pair please get in touch with us at i[email protected]
If you need to change your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.
No additional taxes are charged to our customers, and the prices listed on our website are final. For further details, please refer to our terms of service.
The products sold on Crossreps are mostly unisex but please note that the sizes displayed are in men's sizes.
In general, we invite you to always refer to your European size which does not change from one model to another. A size guide is available for all our products to help you avoid any confusion.
If you have any questions, do not hesitate to contact our team.
To find out your usual size, refer to your Nike size. Please note that luxury brand shoes generally run large.
A size guide is available on each product to help you. If you have any doubts, don't hesitate to write to us.
The sizes available on our site depend on the models. Some sizes may not appear in the drop-down menu. You can always contact us if you are searching for a specific size - our special team will try to source it for you!